Responsibilities & Key Deliverables

Customer satisfaction- Strive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segment.

Market

Share- Set Target for area office market share gain. Create winning strategies against competition. Review performance, identify root cause and initiate corrective actions. Plan for sales for N+2 month. PBIT - Optimise zonal incentive scheme. Utilize of zonal marketing budgets effectively. Ensure optimum debtor no of days for the zone.

Dealer

Management- Ensure dealer motivation and engagement.

Sustain

Dealer principal relationship. Align policies wrt manpower, funds and infra. Expansion of channel- Set Up Adequate Primary and secondary Channel Touch Points. Recent Dealer identification. Take counter actions against Non performing dealer's.

Customer satisfaction- Strive for Customer satisfaction score/ JD Power SSI Ranking/Score for Personal segment. Networking and stakeholder management- Synergise with network partners - MMFSL,SBI, MIBL, MFCWL etc. Build and sustain relationship with influencers in govt depts and key accounts

Preferred Industries

Consumer FMCG / FoodAutomotive Industry

Education Qualification

MBA; Masters Dip.

In Business

Administration

• Post Graduate Dip in Business Admin

• Post Graduate Dip in Business Mgmt

General Experience





Core Automotive Sales/ FMCG sales, Experience of 15-20 years

Critical Experience

Experience of managing a region being regional sales head for at least 3-4 years

System Generated Core Skills

Change ManagementRelationship ManagementDealer ManagementFinancial ManagementMarket AcumenIndustry AnalysisRegulatory ComplianceMarket IntelligencePerformance ManagementProject ManagementProject Planning &

• ExecutionRisk AnalysisCustomer SatisfactionUnderstanding Customer NeedsLead GenerationEnquiry ManagementChannel DevelopmentService Initiatives &

• CampaignsService Business PlanningMarket Share AnalysisRoot Cause AnalysisSalesBudgeting &

• CostingDealer Evaluation &

• SelectionConsequence ManagementNetworkingStakeholder ManagementKey Account Management

System Generated Secondary Skills

Capability BuildingConsultative SellingCredit ManagementService OrientationStatutory ComplianceDesigning Customer ExperienceManpower ManagementManpower PlanningMarket ResearchOrder ManagementCompetitor AnalysisProduct Knowledge &

• ApplicationSales PlanningTerritory Coverage OptimizationWorking Capital ManagementCustomer SensitivityPrice BenchmarkingService ManagementPromotional Activities

📌 Area Sales Manager (Pune)
🏢 Mahindra u0026 Mahindra
📍 Pune