Popo Ventures is seeking a passionate and performance-driven Area Manager to oversee multiple gourmet restaurant outlets and deliver exceptional dining experiences. This role is responsible for driving business growth, maintaining premium brand standards, and leading high-performing teams across all locations.

The ideal candidate brings strong expertise in hospitality operations, a refined understanding of customer experience, and the ability to balance operational efficiency with luxury service excellence.

Business & Revenue Growth

- Drive sales and profitability across all assigned gourmet outlets

- Forecast revenue, set targets, and ensure achievement of business goals

- Analyse performance metrics and implement strategies to maximize revenue per outlet

- Identify opportunities for expansion, upselling, and premium service offerings

Guest Experience & Brand Excellence

- Ensure delivery of a consistent, high-end guest experience aligned with Popo Ventures standards

- Monitor guest feedback, online reviews, and satisfaction scores

- Resolve escalations with a hospitality-first approach

- Uphold brand aesthetics, ambiance, and service excellence across all outlets

Operations Management

- Oversee end-to-end restaurant operations ensuring smooth daily functioning

- Ensure strict adherence to SOPs, hygiene, and food safety standards

- Maintain consistency in food quality, presentation, and service delivery

- Coordinate closely with kitchen, service, and support teams

Marketing & Guest Engagement

- Execute localised marketing strategies to increase footfall and repeat clientele

- Collaborate with central marketing for campaigns, events, and promotions

- Drive partnerships, events,



and experiential dining initiatives

- Leverage digital platforms and customer data to enhance engagement

Leadership & People Development

- Lead, coach, and mentor Restaurant Managers and their teams

- Drive hiring, training, and succession planning across outlets

- Build a strong service culture focused on excellence and accountability

- Conduct performance reviews and implement development programs

Inventory & Supply Chain

- Oversee inventory planning, procurement cycles, and vendor relationships

- Ensure quality sourcing aligned with gourmet standards

- Minimize wastage and ensure efficient stock management

- Maintain consistency in ingredient quality across all outlets

Risk, Compliance & Safety

- Ensure compliance with food safety regulations, licensing, and audits

- Implement safety protocols for guests, staff, and assets

- Handle incident reporting and crisis management effectively

- Ensure secure cash handling and audit compliance

Requirements

Qualifications & Experience

- Bachelor’s degree in Hospitality Management, Business Administration, or related field

- 5–8+ years of experience in hospitality, preferably in premium or gourmet dining

- Proven experience in multi-unit or cluster management

- Strong track record in driving revenue growth and operational excellence

Key Performance Indicators (KPIs)

- Revenue growth and outlet profitability

- Guest satisfaction and online ratings

- Food quality and service consistency

- Cost control and waste reduction

- Employee engagement and retention

- Compliance and audit scores

Perks

PF + ESIC

50% Off on all our Brand outlets, Dine In

Medical Insurance - GMA

📌 Area Manager/Sr. Restaurant Manager (Bengaluru)
🏢 Popo Ventures
📍 Bengaluru