Hiring: AGM Operations | Mumbai A leading and rapidly expanding QSR brand is looking for an experienced AGM – Operations to drive operational excellence, standardization, and business growth across its retail network.

Location: Mumbai

Key Responsibilities

- Develop and execute operational strategies to improve store performance, scalability, and consistency.

- Drive operational governance, SOP implementation, and adherence across multiple locations.

- Monitor key business metrics including sales, productivity, customer experience, quality, and compliance.

- Partner with regional operations teams to improve profitability and operational efficiency.

- Lead cross-functional projects involving Supply Chain, Marketing, Finance, HR, IT, and Quality.

- Support new store launches, business transformation initiatives, and process improvements.





- Drive cost optimization, manpower productivity, and resource planning.

- Build high-performing teams through coaching, capability development, and performance management.

Desired Candidate Profile

- 8–10 years of experience in QSR, Retail, or other consumer-facing industries.

- Proven experience in managing multi-unit operations.

- Strong understanding of operational governance, process improvement, and business transformation.

- Excellent analytical skills with the ability to convert data into actionable business insights.

- Robust stakeholder management, leadership, and communication skills.

- MBA/PGDM is preferred.

📌 AGM -Operations (Mumbai)
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