Company Description NIDO Group provides adaptive, high-throughput warehouse automation solutions that scale without added complexity. The company designs, manufactures, and deploys end-to-end intralogistics systems, including conveyors, sortation systems, autonomous mobile robots, and warehouse control and execution software that replace manual processes with reliable, scalable automation. NIDO serves courier and express operators, 3PL providers, e-commerce platforms, D2C brands, and retailers across sectors such as fashion, grocery, pharma, electronics, food and beverage, and automotive.

Its modular mid-mile sortation system, AstroSort, integrates into existing operations without major re-engineering, simplifying sortation from initial scan to final dispatch. NIDO supports operations of all sizes globally, including small and mid-sized facilities.

Role Description The After Sales Commercials role is a full time job responsiblity from Bhiwandi Warehouse Location. This role focuses on managing commercial aspects of post-sales activities, including preparing and reviewing service contracts, renewals, and quotes, and ensuring accurate billing and cost control for maintenance and support services. The individual will collaborate closely with customers, sales teams, and service operations to address commercial queries, resolve issues, and maintain high customer satisfaction.





Day-to-day responsibilities include tracking after-sales performance metrics, following up on payments, identifying opportunities for upselling service packages, and supporting the implementation of commercial policies and processes. The role also involves coordinating training or information sessions for customers on after-sales offerings and documenting commercial agreements and changes.

Qualifications

Strong Communication and Customer Service skills, with the ability to build trust and maintain long-term client relationships.

Experience in Sales and Sales Management, preferably in industrial automation, logistics, or related B2B sectors.

Ability to provide Training or guidance to customers and internal teams on after-sales processes and commercial terms.

Proficiency with CRM tools, spreadsheets, and basic data analysis for tracking contracts, renewals, and revenue.

Attention to detail, solid organizational skills, and the ability to manage multiple accounts and deadlines.

Bachelor’s degree in business, engineering, logistics, or a related field, or equivalent practical experience.

Comfort working in a hybrid environment in Mumbai and collaborating across sales, operations, and finance teams.

Prior experience in after-sales, service contracts, or account management is an advantage.

📌 After Sales Commercials (Bhiwandi)
🏢 NIDO Group
📍 Bhiwandi