Aftersales Manager (Jalandhar)

Aftersales Manager (Jalandhar)

09 Aug
|
krome dispense
|
Jalandhar

09 Aug

krome dispense

Jalandhar

Manage and oversee the entire after-sales service process. ● Ensure timely installation, servicing, and maintenance of equipment at client locations. ● Lead and supervise Field Service Representatives (FSRs) and service engineers. ● Monitor service performance and ensure service KPIs are met. ● Handle customer complaints and provide effective resolutions. ● Maintain robust relationships with key clients and ensure high customer satisfaction. ● Coordinate with sales, production, and logistics teams for smooth operations. ● Ensure proper documentation of service reports, AMC contracts, and service history. ● Manage spare parts inventory and ensure availability. ● Provide training and support to service staff. ● Implement service improvement strategies and cost control measures.

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Aftersales Manager (Jalandhar)
🏢 krome dispense
📍 Jalandhar

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