Adobe Commerce Senior Manager
- Experience: Min1 2years of experience with Adobe consulting
- 12+ years project management experience preferably in the commerce space with end-to-end delivery of Adobe Commerce implementations, upgrades, migration and enhancements.
Responsibilities:
- Responsible for leading complex consulting programs/projects with end-to-end project management, project execution and estimation, solutioning, and implementation delivery management
- Manages time tracking, resource allocation and health reporting and budget
- Conduct project forecasting for revenue, budget vs actual, timeline, etc.
- Ensure timecards are submitted by all resources
- Manages governance related to scope, schedule, and resourcing
- Owns project change process (contract negotiation responsibilities stay with the Client Partner) & manages change request conversation to ensure appropriate funding is available to deliver the project
- Manages Scope with Internal Adobe and Client stakeholders
- Manages project health (via agreed upon dashboards) and communicate to Internal Adobe and Customer executive along with Adobe Client Partner / Delivery Owner
- Define the eCommerce platform roadmap aligned with business goals.
- Proactively manages scope, resourcing, timeline, external customer dependencies and deliverables, client acceptance, and provides day-to-day coordination
- Manages communication with both internal and external stakeholders to the project and larger program teams (to track budget, progress, and burn rate) and follows escalation framework as necessary
- Drives project delivery with off/near-shore teams
- Scheduling of both onsite and offsite coordination and communication
- Leads discussions related to managing risk and issues throughout the project or program
- Understands and communicates customer requirements and integration points in the context of the statement of work
- Develops and manages project documentation, including project plan, budget/work plan, functional requirements, functional design, communications plan, kick off agenda, etc.
Knowledge and Skill:
- Excellent written and verbal communication skills.
- Excellent negotiation, time-management and active listening skills.
- Detail-oriented, able to multi-task and prioritize activities.
- Self-starter with strong initiative.
- Ability to thrive in a highly matrixed workplace while managing multiple priorities simultaneously.
- Advanced knowledge of waterfall and Agile PM methodology.
- Project Governance
- Stakeholder management
- Scope Management
Secondary Skills:
- Resource management, Risk management, Cost Accounting
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