Key Responsibilities-

- Manage the company's social media platforms and respond to customer inquiries.

- Handle enquiries received through phone calls, WhatsApp, Instagram DMs, and other communication channels.

- Share product catalogues with prospective customers and initiate the first level of client interaction.

- Maintain Excel sheets and update records accurately.

- Reply to emails professionally and on time.

- Coordinate product deliveries and book logistics services (Porter or similar platforms).

- Attend to walk-in customers and provide basic product information.

- Assist with daily administrative and office coordination activities.

Requirements-

- Graduate in any discipline.

- Positive communication skills in English, Hindi, or Bengali.

- Basic knowledge of MS Excel, MS Word, and email handling.

- Familiarity with social media platforms such as Instagram and WhatsApp Business.

- Well-organized, customer-friendly, and able to multitask.

- Prior experience in administration, customer support, or marketing assistance will be preferred.

Pay: ₹15,000.00 - ₹20,000.00 per month

Application Question(s)

- Do you know MS Excel?

Work Location: In person

📌 Admin Manager / Marketing Assistant (Kolkata)
🏢 Kirti Lifestyle
📍 Kolkata