Accounts Receivable Analyst – Collections

Location: Hyderabad

Position Type: Full Time

Remote: No

Overview

Intercontinental Exchange is seeking a full-time Accounts Receivable Collections Analyst responsible for managing customer collections, resolving account issues, and maintaining strong customer relationships while ensuring timely payment of outstanding balances.

Key Responsibilities

· Respond to a high volume of customer inquiries with professionalism, courtesy, and timely service.

· Investigate delinquent accounts through email and phone communication to collect outstanding balances.

· Build and maintain strong relationships with customers and internal business stakeholders.

· Maintain and update customer contact information within the billing system.

· Process customer account credits and adjustments using the correct ledger coding.

· Support additional tasks assigned by management in a timely and accurate manner.





· Incorporate management feedback to meet productivity and performance expectations.

Qualifications & Experience

· Associate's or Bachelor's degree in Accounting, Finance, Business, or a related field.

· Minimum 2 years of relevant Accounts Receivable or Collections experience.

· Experience with Oracle Revenue Management and Billing (ORMB) and HighRadius is an advantage but not mandatory.

· Strong organizational, analytical, and problem-solving skills.

· Ability to handle confidential and sensitive information professionally.

· Excellent customer service, interpersonal, and communication skills.

· Ability to prioritize work, manage multiple tasks, and work independently.

· Comfortable working in a quick-paced, high-volume transaction environment.

· Proven ability to achieve daily, weekly, and monthly performance targets.

Pay: Up to ₹500,000.00 per year

Work Location: In person

📌 Accounts Receivable Analyst (Hyderabad)
🏢 RIMASA GLOBAL SOLUTION
📍 Hyderabad