Account Manager

We’re looking for the person who can own a client (we mean, really own it). Not just manage the relationship, send our weekly updates, or pass briefs between teams. At Empowrd AI, our Account Manager (Pod Lead) is the person who becomes the face of Empowrd to a portfolio of clients, owns their marketing direction, protects the relationship, drives outcomes and leads the delivery pod behind them.

Why Empowrd AI?

We're an early-stage, bootstrapped company building quickly. We're 18 months old. Revenue has grown roughly 10x in six months. We've never lost a client. We're building a done-with-you model where every client has one person who owns their experience and outcomes end-to-end. You'll be joining early enough that your work will genuinely shape how the company operates as we scale.

What you'll actually do

Own the client

You'll be the primary relationship owner for a portfolio of clients. You'll run the calls, briefings and communication cadence, understand what's happening inside each account, keep clients confident and engaged, and spot risks before they become problems.

Own the marketing direction

This isn't account management where you simply take a brief and hand it to someone else. You'll help determine what each client should be doing across:

- Positioning
- Content
- Social
- Campaigns
- Marketing priorities
- Activities tied to the outcomes that matter to the client

You'll work alongside a communications and outreach specialist who executes outreach and email for your clients.

Lead your pod

You'll lead a small delivery pod made up of a communications/ outreach specialist and interns. You'll set the weekly rhythm, prioritise work, sequence campaigns, maintain standards and help the pod become capable of supporting an increasing number of clients.

Make sure delivery happens

You'll work across Project Management, Operations and Engineering to ensure what has been promised actually lands on time and to standard . You won't be expected to manage Engineering. You'll be expected to brief effectively,



coordinate intelligently and escalate risks early.

Keep the machine organised

Asana needs to be clean.

Statuses need to be current.

Next actions need owners and dates.

Client information needs to be documented.

Risks need to be visible.

When you're carrying multiple clients, nothing can disappear between the cracks.

What success looks like

After 12 months

Your clients stay. Relationships are strong and retention remains high.

The numbers move. The marketing activity across your accounts is contributing to the outcomes that matter to each client.

Your pod scales. Your team can support more clients without quality slipping.

Nothing slips. Work is organised, risks are surfaced early and the operational record is reliable.

What we're looking for

This is a mid-level, high-ownership role . We want someone who has personally owned client relationships , not simply supported an account team.

You'll need

- Proven experience managing clients independently.
- Strong judgement and commercial/common-sense thinking.
- Marketing capability across content, social, positioning and campaigns.
- Excellent spoken and written English.
- The ability to manage multiple clients and priorities simultaneously.
- Robust organisation and project/CRM discipline.
- The confidence to lead a small team.
- The ability to work without someone constantly telling you what to do.
- Comfort operating in a fast-moving, early-stage company.

The opportunity 6-10 LPA, depending on experience

You'll have genuine ownership of a book of clients and a delivery pod, if you do this well, your scope grows with the company:

Bigger clients.

Bigger pod.

More growth.

If you don’t hear back from us within 2 weeks of your application, please consider your submission unsuccessful for this role, but stay posted for future opportunities as we grow and scale!

(Google application form linked to “Apply” button on LinkedIn advert. This form includes screening questions plus a voice note attachment section. Candidates will not be able to apply unless they have submitted the voice note).

📌 Account Manager (India)
🏢 Empowrd AI
📍 India