Job DescriptionLocation: Mumbai
NJob Type: Full-Time (Day shift: 8:00 AM–5:30 PM OR 10:30 AM–8:00 PM)
NWorking Days: Monday–Saturday | 2nd & 4th Saturdays off
NExperience: 6 months – 2 years
NSalary: ₹30,000 to ₹45,000 per month
NReports to: COO
NAbout Us
nKrushit Vanzara Studios (KVS) is a Mumbai-based creative post-production studio serving clients worldwide across retouching, video editing, motion graphics, and graphic design. We combine rigorous technical standards with a strong artistic sensibility, delivering work that's both flawless and full of feeling. Our team thrives on collaboration, craftsmanship, and a shared obsession with detail.
NAbout the Role
nThis is our first dedicated client servicing hire — you'll own the relationship layer between our global client base and production team. You'll handle a portfolio of accounts end-to-end, working directly with senior leadership and getting real visibility into how a growing studio runs.
NClient Ownership
n
N
- Act as the primary point of contact for all assigned clients, building strong, long-term relationships
N
- Resolve client concernsand escalations promptly and professionally
N
- Identify opportunities to expand existing accounts — new services, additional projects, larger scopes
N
- Maintain accurate records of client details, ongoing projects, feedback, and approvals
N
nProject Coordination
N
n
- Run daily checks on every client's work status, timelines,
and deliverables so nothing slips.
N
- Coordinate with editors, designers, and operations to keep workflow moving smoothly
N
- Translate client requirements, feedback, and revisions clearly to internal teams — and internal constraints clearly back to clients.
N
nWhat You Bring
n
N
- 6 months–2 years in client servicing, account management, or a similar client-facing role
N
- Fluent written and spoken English — mandatory, as you'll be communicating with clients across the globe.
N
- Proven ability to buildtrust and retain clients
N
- Comfort juggling multiple accounts and deadlines without losing detail
N
- Proactive, solutions-first approach to problems
N
nExperience in a creative, media, or post-production workplace is a plus, but not required.
NWhat We Offer
n
n
- Quarterly Performance Bonus
N
- Statutory gratuity benefits as per governing guidelines
N
- Health and wellness benefits provided by the studio
N
- 10-10 paid leaves post the probationary period (90 days)
N
- Paid half-day on your birthday
N
- Travel Compensation
N
- Year-on Year Salary Increment
N
- Direct mentorship from our creative and technical leads
N
- Modern, well-equipped workstations and infrastructure
N
- Complimentary refreshments during working hours
N
- Real autonomy over how you manage your accounts, with clear accountability for outcomes
N
nApply
nEmail:
[email protected]
📌 Account Manager - Client Servicing & Communications (Alibag)
🏢 Krushit Vanzara Studios
📍 Alibag