09 Aug
|
Richpanel
|
Bengaluru
09 Aug
Richpanel
Bengaluru
Quick Highlights Role: Own inbound leads and drive sales growth at Richpanel, an AI-first customer service platform with proven product-market fit. Our founding AE earned INR 1.1 Cr last year through our 100% inbound sales motion. The next AE made INR 85 Lacs and the 3rd one is on track to make 60 lacs in the first year
Reports to: Head of Sales
Stage: Team of 25. Primarily based in Bangalore, India. We have couple team members in USA.
Shifts: Rotational, including US time-zone support
Growth: Raised seed round from Sequoia and profitable with over 2,000 US-based brands
Location: In-office. Bangalore, India
Compensation: INR 40 - 60 LPA depending on experience (50% fixed, 50% performance pay). Our commissions are uncapped—our first AE earned INR 1.1 Cr last year. The next two are on track to make INR 85 Lacs and 60 lacs in their first year
Team: You'll be part of our high-performing sales team, working directly with our CEO
Why now: Our sales team crushed quota in 2024, achieving 188%, 173%, 244%, and 250% last four quarters. Similarly in 2025 as well. We launched our AI agents in 2026 and the growth took off again ? About The Role As an Account Executive at Richpanel, you'll own the complete sales cycle - from discovery to close.
Our product is re-inventing customer service through AI, and we need AEs who can effectively communicate this value proposition while guiding prospects through implementation. You'd be a fit if... Full-Cycle Experience: 3+ years closing complex B2B SaaS deals end-to-end
Project Management: You excel at managing 50+ concurrent opportunities through various stages
Product Expertise: You have a track record of quickly mastering complex products (100+ features, 100+ use cases, 100+ workarounds) and can articulately explain technical concepts
Customer obsessed: Demonstrates genuine commitment to customer success by going above and beyond to configure products and meet customer needs
Previous Success: You've consistently exceeded quota in previous B2B SaaS sales roles
Multi-threading: You're skilled at identifying and convincing multiple stakeholders in buying decisions
PLG Sales: Bonus points if you are working in a company where you handle PLG sales,
reach out to prospects that are in active trial and help them make the most from your product Requirements What Success Looks Like Within the first 0-6 months, you will: Hit $50K MRR quota month-on-month
Maintain ≥40% win rate month-on-month
Deliver 25 demos/month with clear pain-point discovery
Maintain 95% forecast accuracy for deals in commit; call high confidence with rationale
Update all deals within 24 hours of activity
Send tailored follow-ups within 2 hours of each call Competencies To excel in this role, you will: Product & Tech Acumen: Demo Richpanel like a pro. Understand the platform, integrations, and ecommerce pain points deeply
Discovery & Qualification: Run tight discovery using the CLOSER Framework. Qualify pain, urgency, fit, and buying process early
Value Selling: Link Richpanel to measurable outcomes like cost savings and efficiency. Develop champions, navigate blockers
Pricing & Negotiation: Position Richpanel as a strategic investment. Handle pricing with clarity and confidence
Closing, Forecasting & Opp Mgmt: Call high-confidence deals with accuracy. Drive urgency. Maintain a clean, current pipeline
Collaboration: Partner well with CSMs, Product, and Support to advance deals and share insights back to the team Why Join Us Inbound Engine: No cold calls. All leads are warm demos
Strong PMF: Trusted by 2,000+ ecommerce brands including Ridge, Aloha, Pela
Small, elite team: Your work has visibility and massive impact
Ownership & Growth: Build a high-performing motion with autonomy
Compounding ESOPs: Join a profitable, founder-led company with upside Benefits Why work at Richpanel Prospect for Impact: If you want to make a significant impact at a high-stakes startup and have a front-row seat to rapid growth, this is the place for you
Autonomy: You are your own boss and will be given a ton of autonomy and freedom to execute. We have a huge budget for marketing which you'll own
Fun & motivated co-workers: One of the best things about working at Richpanel is the team. We hire driven, down-to earth, and kind people. You'll make some of your best friends here, and they'll encourage you to be your best self
Wealth creation: We are already generating a few millions in ARR, are profitable, and have turned down a Series A offer. Our mission is to create opportunities for our team members to build long-term wealth by awarding them ESOPs at fair valuations with significant upside potential Our Core Values We look for and nurture these values in every team member: Customer obsession: Always do what's right for the customer. Don't be pushy. Sell the way you'd like to be sold to
Curiosity: We value individuals who are passionate about their field and eager to learn and grow
We value those who stay current with industry trends and continuously improve their skills
We value people who ask thoughtful questions and challenge existing norms
We are wary of individuals whose skills or mindset have become stagnant
Drive: We value people who are self-motivated and push through challenges to achieve results
We value individuals with a track record of consistent achievement
We value those who see this job as a pivotal opportunity to succeed in their career
We are cautious of individuals from highly successful companies who may not have faced real challenges
Ethics: We value people who consistently do the right thing, even when it's difficult
We value honesty and integrity in all interactions
We value individuals who demonstrate transparency and accountability
We prioritize those who put customer interests first and take ownership of their actions
Perks And Benefits Uncapped commissions
21 paid days off annually
Annual offsite & quarterly outings. We pay for travel, stay, everything
Learning & development allowance Interview Process We aim to complete the interview process within two weeks: Initial screening call with Head of Sales (Deep dive into past achievements and metrics)
Mock demo presentation (Role play and product knowledge assessment)
Final round with CEO and key stakeholders Ready to join our high-performing sales team? Apply now.
📌 Account Executive (Bengaluru)
🏢 Richpanel
📍 Bengaluru