Role: Program Manager – Agile Delivery & Release Train Engineering
Location: Remote
Work Timing: 8:00 AM CST to 5:00 PM CST/ 6:30 PM – 3:30 AM IST
Immediate Joiners

Must Have Skills:
Enterprise Program Leadership
Has led large, cross-functional technology programs from planning through implementation.
Experience coordinating multiple teams, business stakeholders, technical teams, vendors, and dependencies—not just managing a single project.
Release Train Engineer (or SAFe Program-Level Agile Leadership)
Has served as an RTE or equivalent, facilitating PI Planning, Scrum of Scrums, dependency management, and program-level execution.
Top 3 Required Skills
Program & Release Train Leadership – Proven experience leading complex enterprise technology programs and serving as a Release Train Engineer (RTE) or in a similar Agile program leadership role.
Cross-Functional Delivery Management – Ability to coordinate multiple teams, manage dependencies, risks, vendors, integrations, and drive initiatives from planning through implementation.
Workday Financials/HCM Experience – Hands-on experience leading Workday Financials, HCM, and integration programs (implementation, modernization, enhancements, or ongoing delivery).
Top 3 Nice-to-Have Skills
SAFe Experience & Certifications – Experience facilitating PI Planning and other SAFe ceremonies, with certifications such as SAFe RTE, PMP, PMI-ACP, or CSM.
Enterprise ERP/ITSM & Third-Party Integration Experience – Experience managing enterprise ERP, HCM, or ITSM platforms and coordinating implementation partners and system integrations.
Delivery Tools & Agile Platforms – Proficiency with Azure DevOps, Jira, ServiceNow, or similar tools for Agile planning, tracking, and reporting.
Role Overview:
We are seeking an experienced Program Manager / Release Train Engineer to lead complex, cross-functional technology delivery while helping establish scalable Agile delivery practices across Digital Solutions.
Job Description:
Program Planning & Delivery Leadership
• Lead complex technology programs and initiatives spanning multiple teams, workstreams, enterprise applications, and business functions.
• Establish and maintain integrated program plans, milestones, delivery roadmaps, scope, objectives, and success measures.
• Translate strategic priorities into coordinated execution plans and ensure teams understand commitments, sequencing, and expected outcomes.
• Drive work to completion by establishing ownership, monitoring progress, resolving delivery gaps, and ensuring actions are followed through to closure.
• Adapt planning and delivery practices across Agile, iterative, hybrid, and traditional delivery models based on organizational and program needs.
Cross-Team Coordination, Dependencies & Integration
• Coordinate delivery across product teams, platform teams, architecture, security, infrastructure, QA, business stakeholders, and third-party vendors.
• Identify, track, and actively manage cross-team dependencies, integration points, constraints, risks, issues, and decisions.
• Connect business processes, enterprise applications, and technical workstreams to ensure issues are evaluated beyond the immediate symptom or originating system.
• Establish transparent engagement points, handoffs, and escalation paths across teams and organizational boundaries.




• Facilitate timely resolution of blockers and ensure the appropriate technical and business participants are engaged.
Scaled Agile & Release Train Leadership
• Perform Release Train Engineer or equivalent program-level Agile leadership responsibilities as delivery structures mature.
• Plan and facilitate Program Increment (PI) Planning, ART Syncs, Scrum of Scrums, System Demos, Inspect & Adapt workshops, and other large-scale planning and coordination events, as applicable.
• Partner with Product Management, Product Owners, Scrum Masters, and technical leaders to improve backlog and feature readiness, planning effectiveness, and alignment to program objectives.
• Support teams in identifying and managing risks, dependencies, impediments, and commitments across planning and execution cycles.
• Help establish scalable delivery cadences and operating practices without forcing process beyond the maturity or needs of the organization.
Governance, Reporting & Stakeholder Alignment
• Establish fit-for-purpose governance, planning cadences, status reporting, decision-making forums, and escalation practices.
• Provide concise, decision-oriented reporting on program health, milestones, delivery confidence, risks, dependencies, issues, and required leadership actions.
• Maintain program documentation and ensure plans, decisions, actions, and delivery commitments remain current and transparent.
• Communicate effectively with executives, portfolio leaders, business stakeholders, technical leaders, delivery teams, and vendors.
• Influence without authority to create alignment, clarify accountability, and sustain momentum across diverse stakeholder groups.
Resource, Vendor & Delivery Readiness Management
• Coordinate the people, capabilities, environments, and supporting resources required to meet delivery objectives.
• Validate estimates, capacity assumptions, sequencing, and readiness across participating teams and workstreams.
• Partner with third-party vendors on implementations, integrations, deliverables, risks, and contractual commitments.
• Anticipate delivery needs and identify gaps early enough for leadership to make informed staffing, prioritization, or sequencing decisions.
• Support release planning and readiness by ensuring business, technical, testing, operational, and organizational dependencies are addressed.
Continuous Improvement & Delivery Excellence
• Use meaningful program and delivery metrics to improve predictability, flow, planning effectiveness, dependency management, and outcomes.
• Identify systemic delivery impediments and partner with leadership to remove organizational barriers.
• Assess delivery practices and recommend pragmatic improvements that strengthen execution without adding unnecessary process.
• Promote collaboration, accountability, transparency, and continuous improvement across teams and leadership.
• Contribute to the evolution of Program Management, Release Train Engineering, and broader Delivery Management standards and practices.

Required Qualifications




• 8+ years of experience leading complex technology projects or programs within enterprise environments.
• Demonstrated experience in both program/project management and Agile program-level delivery leadership, including Release Train Engineer or equivalent responsibilities.
• Experience leading technical programs involving Workday Financials, HCM and integrations, including implementation, modernization, enhancement, or ongoing platform delivery.
• Experience coordinating delivery at scale across multiple teams, workstreams, enterprise applications, integrations, and organizational functions.
• Strong understanding of software delivery lifecycles and Agile, iterative, hybrid, and traditional delivery methodologies.
• Demonstrated experience managing program plans, scope, milestones, risks, issues, dependencies, resources, vendors, and executive reporting.
• Strong facilitation, communication, negotiation, problem-solving, and stakeholder management skills.
• Ability to understand technical delivery at a level sufficient to connect systems, integrations, business processes, dependencies, and delivery risks without serving as the technical implementer.
• Experience working with delivery lifecycle management tools such as Azure DevOps, Jira, ServiceNow, or similar platforms.
Preferred Qualifications
• Experience with enterprise ERP, HCM, or IT Service Management (ITSM) platforms, including coordination of cross-functional delivery teams, business stakeholders, and implementation partners.
• Experience leading delivery within a SAFe environment, including PI Planning and cross-team execution.
• Project Management Professional (PMP), SAFe Release Train Engineer (RTE), PMI-ACP, Certified Scrum Master (CSM), or comparable certification.
• Bachelor's degree in Business, Information Technology, Engineering, or a related field, or equivalent professional experience.
• Experience coordinating third-party implementation partners and enterprise system integrations.
Key Competencies
• Technical Program Leadership
• Release Train & Scaled Agile Leadership
• Cross-Team Coordination
• Dependency, Risk & Issue Management
• Enterprise Systems Thinking
• Executive Communication
• Stakeholder Alignment & Influence
• Planning, Governance & Follow-Through
• Vendor & Integration Management
• Pragmatic Application of Delivery Frameworks
• Continuous Improvement

What Success Looks Like in This Role
• Complex initiatives have clear plans, ownership, governance, milestones, and reliable follow-through from initiation through implementation.
• Leadership has timely, accurate visibility into delivery progress, risks, dependencies, decisions, and actions requiring attention.
• Cross-team dependencies and enterprise application integration points are identified early and actively managed through resolution.
• Business, product, technical, and delivery stakeholders remain aligned on priorities, responsibilities, sequencing, and expected outcomes.
• Program planning and execution become increasingly predictable as teams adopt scalable delivery cadences and effective Agile practices.
• The role evolves fluidly between Program Manager and Release Train Engineer responsibilities as the delivery model matures.
• Delivery teams and leaders experience less coordination burden because the role proactively connects work, closes gaps, and sustains momentum across the program.

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