Position: Admission Counsellor – UPSC Coaching Institute

Required Skills:

- Excellent communication skills in Hindi and English
- Experience in educational counselling, admissions or telesales
- Strong knowledge of MS Excel and Google Sheets
- Ability to maintain and analyse student enquiry databases
- Experience with CRM software and lead management
- Familiarity with AI tools such as ChatGPT for drafting messages, follow-ups, reports and data organisation
- Proficiency in WhatsApp, email and telephone communication
- Ability to understand students’ requirements and recommend suitable courses
- Effective follow-up, objection handling and admission-conversion skills
- Preparation of daily reports, lead status and conversion reports
- Basic understanding of social media and digital leads
- Responsible handling of confidential student information




- Solid organisational skills and attention to detail

Key Responsibilities:

- Counsel students and parents regarding UPSC courses
- Manage enquiries received through calls, WhatsApp, website and social media
- Update all leads and follow-ups in Excel/CRM
- Use AI tools to improve communication and work efficiency
- Follow up with prospective students and convert qualified leads into admissions
- Assist admitted students with payment, registration and course onboarding
- Submit daily and weekly enquiry and admission reports

Preferred Candidate: Graduate with prior experience in education counselling or admissions. Candidates comfortable with technology, Excel, databases, CRM and AI tools will be preferred.

📌 Admission Counsellor (New Delhi)
🏢 Shikshaa Gurru Edtech
📍 New Delhi