At iMerit , we're building the technology foundation that powers some of the world's leading AI and technology companies. As we continue to scale globally, we're looking for an experienced Director – IT Operations to lead our worldwide IT infrastructure, enterprise systems, and distributed IT operations. This is a hands-on leadership role where you'll shape the IT strategy while remaining deeply involved in solving complex technical challenges. What you'll lead: ✅ Global IT infrastructure (Linux & Windows servers, networking, VPNs, Active Directory) ✅ End-user computing, device lifecycle, MDM/UEM, and IT support ✅ Enterprise applications (ERP, HRMS, ITSM, collaboration platforms) ✅ 24x7 incident management, disaster recovery, and operational excellence ✅ Infrastructure automation using Python, Bash, PowerShell, Terraform, or Ansible ✅ Cloud environments across AWS, Azure, or GCP ✅ Global IT teams, vendor management, budgeting,



and technology roadmaps We're looking for someone with: ✔️ 15 years of experience in IT Infrastructure, Cloud, and Enterprise IT Operations ✔️ Strong expertise in networking, Linux/Windows administration, enterprise SaaS, and end-user computing ✔️ Experience leading geographically distributed teams across multiple time zones ✔️ Robust automation mindset with scripting and Infrastructure as Code ✔️ Experience managing enterprise vendors, IT budgets, and executive stakeholder communication ✔️ Global operational exposure across diverse infrastructure and regulatory environments Nice to Have: • Experience in BPO, ITES, AI, or technology services organizations • Experience supporting rapid global growth • Certifications such as ITIL, PMP, CCNA, MCSE, RHCE, or cloud certifications

📌 Director - IT Operations (West Bengal)
🏢 iMerit Technology
📍 West Bengal