Company Description Mr. German Laundry & Drycleaner is a professional garment care and cleaning service based in South Delhi, focused on delivering high-quality laundry and dry-cleaning solutions to individual and business clients. The company emphasizes reliability, attention to detail, and consistent service standards to ensure customer satisfaction. Services typically include premium garment care, stain treatment, and specialized cleaning for a variety of fabrics. Team members work in a customer-facing environment that values punctuality, professionalism, and strong service ethics.
Role Description The Sales Specialist is a full-time, in office role located in South Delhi, responsible for driving customer acquisition and retention for Mr. German Laundry & Drycleaner. Day-to-day tasks include greeting and engaging walk-in customers, explaining services and pricing, recommending suitable cleaning options, and closing sales at the counter or through phone inquiries. The role involves maintaining accurate records of orders, coordinating with operations staff to ensure timely delivery,



and following up with customers to encourage repeat business. The Sales Specialist will also handle basic customer queries and feedback, support small promotional activities, and assist in training new team members on service standards and sales processes.
Qualifications

Strong Communication skills for clear customer interaction, explaining services, and handling inquiries.
Customer Service skills to manage walk-in clients, address concerns, and ensure a positive service experience.
Sales skills to convert inquiries into orders, upsell services, and meet daily and monthly targets.
Training and Sales Management skills to support onboarding of new staff and help implement sales processes.
Prior experience in retail, hospitality, or service-oriented sales environments is preferred.
Ability to work on-site in South Delhi, including weekends or peak hours as required.
Basic computer literacy

📌 Sales Specialist (India)
🏢 Mr. German Laundry & Drycleaner
📍 India