Chief Operating Officer
Global Digital Referral Network Organisation
Full-time | Global Remote | Reports to the Founder
Role Description
This is a full-time, global position. The Chief Operating Officer owns daily operations and drives organisational efficiency across every market we operate in. The COO leads operational planning, executes business strategy, and manages cross-functional teams to hit performance and growth targets.
The role covers:
Set and track operational metrics across all regions
Coordinate with finance and the Founder on budgets and resource allocation
Drive continuous improvement in process, systems, and service delivery
Support business development and recent market entry
Assess operational risk and enforce compliance with company policy and local law
Mentor regional leaders and build a high-performance culture
Align daily operations with long-term strategic goals
Our Core Belief
Root and Reap. What you plant with effort, you harvest with reward. This principle guides how we build teams, reward members, and measure success.



We look for a COO who leads the same way: give first, build trust, then grow.
This role is not management. This role is ownership. You run this business as your own, from day one.
Qualifications
Strong business planning and strategic planning skills, with experience designing and executing organisational roadmaps
Proven expertise in operations management, including process optimisation, team leadership, and performance measurement
Advanced analytical skills to read data, spot trends, and support sound decisions
Solid background in finance and budgeting, including resource allocation, cost control, and financial reporting
Senior operations or executive leadership experience, preferably in consulting or professional services
Strong communication and stakeholder management skills, with the ability to work across diverse teams and cultures
Bachelor's degree in Business Administration, Management, Finance, or a related field. A gra

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