Company Description bigbasket, a Tata Enterprise, is a leading online supermarket operating across more than 60 cities and towns in India through business lines such as bigbasket, bbinstant, bbdaily, bbmandi, and bbsaathi. The company is rapidly expanding into new categories including Fashion, Electronics, Food, Pharmacy, and Gold & Silver Coins to offer a comprehensive, convenient shopping experience. With a workforce of over 60,000, bigbasket promotes a people-first, inclusive culture grounded in humility, transparency, integrity, and respect. Recognized as a Great Place to Work and Great Place to Work for Women, bigbasket actively drives Diversity, Equity & Inclusion through its Aarambh initiative. The organization also supports sustainability and the gig economy through electric vehicle deliveries, solar-powered warehouses, and promotion of organic farming.
Role Description The Store Incharge role at bigbasket is a full-time, on-site position based in Eranad. This role is responsible for overseeing daily store operations, including inventory management, order processing,



and ensuring proper product display and hygiene standards. The Store Incharge monitors staff performance, assigns tasks, and supports team members to maintain smooth operations and a protected working environment. The position involves tracking sales, controlling shrinkage, implementing retail loss prevention measures, and ensuring compliance with company policies and procedures. A key focus of the role is delivering high levels of customer service and satisfaction by resolving issues promptly and maintaining a consistent, customer-centric store experience.
Qualifications

Strong customer-facing skills, including Customer Service and Customer Satisfaction, with the ability to handle queries and resolve concerns effectively.
Proficiency in Store Management, including inventory control, staff coordination, and day-to-day operational oversight.
Effective Communication skills for interacting with custome

📌 Store Incharge (Char)
🏢 BigBasket
📍 Char