Company Description UNext Learning is dedicated to making higher education affordable and accessible to learners everywhere. The company provides a comprehensive tech platform that enables universities and colleges to deliver online courses and degree programs. UNext Learning focuses on supporting learners seeking to re-skill, up-skill, and advance their careers through workforce-aligned programs. By partnering with universities, UNext aims to empower both learners and institutions to achieve measurable outcomes and meaningful impact. The organization strives to be a lifelong learning companion, helping individuals unlock their potential without barriers of cost or location.
Role Description This is a full time, on-site Inside Sales Counselor role based in the Greater Bengaluru Area. The Inside Sales Counselor will engage with prospective learners, understand their educational and career goals, and guide them toward suitable online programs offered through university partners. Daily responsibilities include responding to leads via phone, email, and messaging platforms,
conducting consultations, explaining program features, and addressing questions to support informed decisions. The role involves managing the end-to-end sales cycle, maintaining accurate records in CRM tools, and following up with prospects to ensure timely conversions. The Inside Sales Counselor is also expected to meet or exceed individual sales targets, contribute to team performance, and provide feedback from learners to improve offerings and processes.
Qualifications
Candidates should possess strong Communication and Customer Service skills to interact effectively with diverse learners and stakeholders.
Candidates should possess Sales and Customer Satisfaction skills to drive enrollments while ensuring a positive learner experience.
Candidates should possess Organization Skills to manage leads, follow-ups, and documentation efficiently.
Relevant experience in inside sales, B2C sales, education