Grade: Executive
Division/Department: Profile Division Work
Location: Kanpur
Total Work Experience: 3 – 5 years Age /
Gender Preference (if any): No
Travel Required: Yes
Reports to (Title of Manager): Cluster Head
EDUCATION QUALIFICATION: Graduate/Diploma/BTech
Bachelor’s degree in Business Administration, Management, or a related field (Master’s preferred).
OTHER QUALIFIED COURSES/CERTIFICATION (if required): Proficiency in CRM tools and MS Office (Excel, PowerPoint).
DUTIES AND RESPONSIBILITIES:
Job Summary:
The Zonal Coordinator is responsible for overseeing operations, sales, and team performance within a specific geographic zone or territory. This role ensures that organizational goals are met through effective coordination, leadership, and strategic implementation of company policies at the zonal level.
Key Responsibilities:
Operational Oversight:
• Supervise day-to-day operations within the assigned zone.
• Ensure smooth implementation of company policies and procedures.
Team Leadership:
• Lead, train,
and support local teams and branch managers.
• Monitor staff performance and ensure target achievements.
Sales and Business Development:
• Drive sales initiatives and revenue growth.
• Identify new business opportunities and local partnerships.
Reporting and Analysis:
• Maintain accurate records of zonal activities and prepare periodic reports.
• Analyze performance metrics to improve efficiency and outcomes.
Coordination and Communication:
• Act as the liaison between regional head office and local teams.
• Coordinate logistics, events, and promotional campaigns within the zone.
Customer and Stakeholder Management:
• Ensure high-quality customer service delivery.
• Resolve escalated customer or stakeholder issues within the zone.
Behavioral and Functional Competencies:
Team and performance management
Strategic thinking and problem-solving
Organizational and time management
Customer relationship management
Adaptability and decision-making