Role Title
Retail Industry Advisor

Location
Remote / Versatile

ROLE OVERVIEW
We are looking for a seasoned Retail Industry Advisor having 12+ years who brings firsthand experience from within large retail organisations. This is not a technology role — it is a domain expertise and strategic advisory role. You will act as a trusted voice of the retailer, helping us build the right product, reach the right buyers, and enter the market with credibility.

KEY RESPONSIBILITIES

Product & Domain Advisory
Validate product concepts, features, and workflows against real retail operational realities.
Provide candid feedback on demos, prototypes, and UX flows from the perspective of an actual retail operator.
Highlight blind spots in our product thinking — workflows we may have oversimplified or missed entirely.

Market Access & Network
Make warm introductions to potential pilot customers, retail chains, or buying decision-makers from your network.
Support outreach to retail industry bodies, associations, or conference networks where relevant.

Go-to-Market Strategy




Advise on who the true buyer is in a retail organisation (IT head, COO, category manager, etc.) and how they purchase technology.
Help shape messaging, positioning, and pitch materials so they resonate with retail decision-makers.
Provide insight into the typical sales cycle, procurement process, and evaluation criteria in retail tech buying.

Credibility & Representation
Represent the company as a domain-credible advisor in investor conversations, partnerships, and media as needed.
Participate in periodic advisory board reviews (quarterly or as agreed).

WHO WE ARE LOOKING FOR

Must-Have
12+ years of experience in the retail industry in a leadership or senior management capacity.
Held roles such as CIO, COO, VP Operations, VP Technology, Head of Supply Chain, Head of E-Commerce, or equivalent at a recognized retail brand or chain.
Deep familiarity with retail operations — stores, supply chain, merchandising, POS,

📌 Retail Industry Advisor (Gurugram)
🏢 BigStep Technologies
📍 Gurugram