Job Description
This is a leadership role at frog. You are expected to help frog grow its reputation, business and people through Project Leadership, Design Leadership & Management, and Business/Account Development.
Responsibilities:
Project Leadership:
You will oversee 2-3 projects at a time, or act as a day-to-day engagement leader, (sometimes with Executive Director oversight on key strategic accounts) and guide teams of designers, technologists, program managers and strategists. You will build relationships with clients while advising and supporting the frog project team. You will work across every stage of the project lifecycle to ensure that the concepts and design decisions are sensitive to both the needs of users and our clients’ businesses. You will chart a path forward together with your frog team, even when information is ambiguous and the project challenging. You should be eager to involve clients in the design process, highly responsive to feedback, and excited to present your team’s ideas in front of executives. Your typical project responsibilities will include:
Lead or oversee multiple project teams to achieve the highest level of performance without compromising timelines and team harmony
Set craft quality standards, with a deep understanding of the client’s goals, business requirements and constraints, for qualitative foundational & evaluative research, insight articulation, experience model development (e.g. customer journeys, behavioural archetypes, service blueprints, etc.), design and testing.
Lead teams to develop insights, define and prioritise prospect areas, and envision concepts
Lead teams to create meaningful customer/user feedback loops through build test & learn cycles
Lead teams to prioritise MVP features, build a backlog, and create strategic product roadmaps
Design Leadership:
You are part of the design discipline leadership in your studio and will help cultivate the design culture within team. You will be responsible for the cu
📌 Design Studio Lead (Navi Mumbai)
🏢 Capgemini
📍 Navi Mumbai
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