GCP / SRE / DevOps Engineer is a senior technical leadership role responsible for the reliability, scalability, and automation of a cloud-native GCP ecosystem. You will operate complex distributed systems built on GKE and SpringBoot microservices, drive toil elimination through advanced automation, and bridge application development with platform stability — ensuring a resilient, secure, and fully pipeline-driven workplace.
Key Responsibilities
Leadership & Programme Management
Act as the primary liaison between the client and Cittabase engineering teams, driving alignment on priorities, SLAs, and delivery commitments.
Allocate and prioritize Jira bugs, incidents, and stories across support engineers; track team deliverables and enforce SLA adherence.
Own and present weekly, monthly, and quarterly operational metrics reports to client stakeholders.
Provide technical mentorship to the team; unblock engineers through hands-on debugging, architecture guidance, and escalation support.
Incident Management & Site Reliability




Serve as Incident Commander for high-priority outages — coordinate cross-functional response, lead blameless post-mortems, and drive systemic prevention measures.
Drive incident management activities ensuring timely resolution; participate in on-call rotations via PagerDuty.
Define, monitor, and enforce SLOs, SLIs, and error budgets across streaming and batch data platforms.
Implement distributed tracing (OpenTelemetry) to diagnose latency and message loss; establish DORA metrics and Four Golden Signals (Latency, Traffic, Errors, Saturation) as operational baselines.
Automate operational runbooks to reduce manual toil and mean time to recovery.
Observability & Cost Optimisation
Design and maintain Grafana and Cloud Monitoring dashboards tracking the Four Golden Signals and platform health across all workstreams.
Monitor and optimise GCP cloud costs using billing insights and FinOps best practices.
Platform Engineering & Infrastructure
Design and man

📌 GCP / SRE / DevOps Engineer (Chennai)
🏢 Cittabase Solutions
📍 Chennai