We are looking for a Global Helpdesk to support our team.
Responsibility
Revision of the user manual based on instructions from the IT section.,Provide technical support for G-Base Software (Main frame) and PEGA system.,Assist end users with software and hardware issues.,Troubleshoot and resolve technical problems,Ensure systems are running efficiently,Document and track support tickets
Qualification
10- 12 years of experience in Help Desk Support
Experience with G-Base Software (Main frame) and PEGA system will be added advantage.
Robust/outstanding communication and presentation skills.
Proficiency in Business English
Knowledge of MS Office applications (Word, Excel, Access, etc)
Qualification: Graduate in computer science
Experience working in banking support is desirable
Prior experience working in email support is desirable
Job Overview
Date PostedDecember 17, 2025
LocationChennai
TypeFull Time
Experience10 - 15 years
CTC10.00 - 16.00 LPA
📌 Global Helpdesk (Chennai)
🏢 Intuitive Apps
📍 Chennai
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