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Job Category
Customer Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.
Customer Onboarding Specialists warmly welcome recent Spiff customers post-sale, ensuring a positive first experience and setting the foundation for achieving their business objectives.
This role is focused on helping customers achieve rapid time to value while building the knowledge they need to grow with Spiff and the broader Salesforce Platform.
As a trusted advisor during the onboarding phase, you'll collaborate with customers and internal stakeholders to guide pre-implementation readiness and create meaningful early-stage conversations that set customers up for success.
We're looking for a passionate, customer-centric team member who thrives in dynamic environments and brings both a results-oriented mindset and a positive, agile attitude. Your work will directly shape the customer experience from day one—building lasting engagement, driving real value, and reinforcing Salesforce's reputation as an industry leader.
Job Responsibilities:
Serve as a Salesforce subject-matter expert for Spiff products, accelerating customer time-to-value and driving rapid adoption of core functionality
Own the post-sale customer welcome experience, establishing trusted advisor r