Key Responsibilities:
- Implement and institutionalize SRE practices including SLIs, SLOs, Error Budgets, reliability reviews, and service health management
- Design and implement end-to-end observability solutions using Splunk Observability Cloud, Splunk ITSI, and Splunk Enterprise
- Define and manage alert quality standards to reduce noise, eliminate alert fatigue, and improve incident response effectiveness
- Configure and maintain business service monitoring, KPI frameworks, service health dashboards, event analytics, and business observability capabilities
- Implement AIOps capabilities including event correlation, anomaly detection, intelligent alerting, and operational analytics
- Drive continuous improvement initiatives to improve MTTD, MTTR, MTBF, service reliability, and operational efficiency
- Integrate monitoring, logging, ITSM, cloud, application, infrastructure, and third-party platforms to enable end-to-end observability
- Support incident management, problem management, RCA, and blameless postmortem activities
- Partner with application, cloud, platform,



and operations teams to improve production readiness and operational resilience
- Develop automation solutions for monitoring, alerting, reporting, remediation, and operational workflows
- Participate in Agile ceremonies, reliability reviews, and continuous service improvement programs
Skill Requirements
Must Have Skills:
- 8+ years of experience in Site Reliability Engineering, Production Support, Application Support, Observability, Operations Engineering, or related roles
- Solid hands-on experience implementing SRE practices including SLI, SLO, Error Budgets, reliability governance, and service health management
- Strong expertise with Splunk Observability Cloud (OpenTelemetry, Infrastructure Monitoring, APM, RUM, Synthetic Monitoring)
- Strong expertise with Splunk ITSI (Event Analytics, Service Modeling, KPI Management, Glass Tables, Service Health Monitoring, Business Observability)
- Strong

📌 SRE Expert (Bengaluru)
🏢 HCLTech
📍 Bengaluru