Operations Associate - SaaS
Company: CleverBooks Software
Role: Operations Associate - SaaS
Type: Part-time
Compensation: ₹5,000/month
Experience: Freshers and candidates with 0–2 years of experience are welcome
About CleverBooks
CleverBooks is a growing SaaS company building software for e-commerce businesses, with a focus on reconciliation, reporting and operational workflows.
We are a lean, fast-moving team where you will get the opportunity to work closely with the founder and contribute across multiple areas of the business.
What you will do
Manage day-to-day client and business operations.
Handle data, reports, imports, exports and reconciliation-related activities.
Coordinate with clients, QA and developers to resolve issues and close pending tasks.
Maintain client follow-ups, internal coordination and task tracking.
Create and maintain SOPs, documentation and operational processes.
Support marketing, LinkedIn posting and basic outreach activities.
Build and maintain lead lists and email outreach systems.
Support interview scheduling and basic hiring coordination.
Identify repetitive work and build automations and workflows using tools such as n8n, email automation, AI tools and spreadsheets.
Take ownership of new operational projects and processes as the company grows.
What we are looking for
Strong written and verbal communication
Good Excel / Google Sheets skills
Logical and analytical thinking
High ownership and follow-through
Proactive problem solving
Comfortable working with software and learning recent tools
Ability to work independently
Attention to detail
Comfortable working in a fast-paced startup environment
Automation / n8n / AI / no-code experience is a strong plus
What you will get
Direct exposure to a high-paced SaaS startup and how an early-stage company is built and operated.
Work directly with the founder across operations, clients, product, sales and business execution.
Hands-on experience with SaaS operations, data, reporting, customer comm