Community Manager & Events Coordinator – India

Location: Cephlan Head Office, Tambaram, Chennai, India

Working arrangement: Full-time, on-site position

Remote and hybrid working are not available for this role

Gross salary: ₹26,000.00 per months ( equivalent to ₹3,12 lakh perannum)

Cephlan is looking for an organised and creative Community Manager & Events Coordinator to support ZSI’s marketing, medical education and business-development activities in India (Cephlan is a branch of ZSI company:

Based at Cephlan’s head office in Chennai, you will manage ZSI India’s digital communications, coordinate online and onsite professional events, and provide organisational support to our commercial and clinical activities.

This is an excellent opportunity for someone who enjoys combining content creation, social media, event coordination and structured follow-up in an international medical-device environment.

Key responsibilities

Digital communications

- Build, manage and maintain the CEPHLAN editorial calendar.
- Administer LinkedIn, YouTube, Instagram, TikTok and other approved digital channels.
- Gather information from Cephlan’s sale representative, our surgeons and other internal stakeholders, and turn it into clear, engaging content.
- Draft social media posts, newsletters, invitations, video scripts and other communications in English.
- Make or coordinate graphic-design requirements with ZSI Designer or an approved external provider in India.
- Schedule approved content and adapt long-form videos into shorter formats for social media.
- Monitor comments and enquiries and refer all clinical or technical questions to Cephlan’s sale representatives or ZSI management.
- Prepare a monthly report covering content performance, events, engagement and qualified contacts generated.

Meetings, webinars and events

- Schedule online (webinars, workshops etc.) and onsite (congress, workshops etc.) professional meetings.
- Contact speakers and coordinate their availability.
- Prepare invitations, registration forms and participant communications.
- Manage registrations,



reminders and the diaries of surgeon mentors.
- Organise meetings with distributors and follow up on decisions and agreed actions.
- Coordinate flights, hotels and other travel arrangements with Cephlan’s accountant.
- Prepare presentation materials and certificates of attendance.
- Collect participant feedback after each training session or event.
- Provide occasional on-site support at training sessions, conferences and congresses.

Operational support

- Maintain the database of surgeons and the history of contacts and activities with Cephlan’s sale representative.
- Identify surgeons awaiting training, their first implantation procedure or follow-up with Cephlan’s sale representative.
- Prepare the organisational documents required before procedures with Cephlan’s sale representative.
- Maintain the calendar of implantations and proctoring missions with Cephlan’s sale representative.
- Coordinate administrative follow-up after implantation procedures.
- Prepare activity reports without providing clinical advice.

Important scope of the role

This is a communications, events and coordination position. It is not a clinical role.

The successful candidate may respond to organisational enquiries but must not independently answer clinical or technical questions. They will not replace Cephlan’s sale representative in:

- training distributors;
- supporting surgeons in the operating theatre;
- providing technical guidance;
- assisting with implantation procedures;
- advising on the adjustment or configuration of ZSI implants.

All clinical and technical enquiries must be referred to the appropriate authorised ZSI representative.

Candidate profile





- Two to three years’ experience in digital communications, events, community management or B2B marketing.
- Previous experience in healthcare, pharmaceuticals or medical devices is strongly preferred.
- Excellent written and spoken English.
- Strong copywriting, editing and communication skills.
- Practical experience using LinkedIn, YouTube, Instagram, TikTok, Microsoft Teams and email-marketing tools.
- Good command of Microsoft Office, particularly Word, PowerPoint and Excel.
- Comfortable maintaining structured databases or using a straightforward CRM.
- Highly organised and able to manage several deadlines and stakeholders.
- Careful and disciplined when following content-review and approval procedures.
- Able to work collaboratively with commercial teams, surgeons, distributors, designers and external providers.
- Willing to travel occasionally to support training sessions, conferences or congresses.

What we are looking for

We are looking for someone who is:

- creative but rigorous;
- proactive and dependable;
- comfortable working in a regulated medical environment;
- attentive to detail;
- confident when coordinating senior professionals;
- able to turn technical information into clear and engaging communications.

Place of work

This is a full-time, office-based position at the Cephlan head office in Tambaram, Chennai.

Candidates must live in Chennai or be willing to relocate. This position is not available on a remote or hybrid basis.

How to apply

Please apply only to Blanche Delacourt at: [email protected]

- your CV;
- a short cover letter explaining your interest in the role;
- examples of social media content, campaigns, copywriting or event coordination work, where available.
- We strongly recommend NOT to use AI for your application.

Join us and help develop Cephlan’s professional community and medical-education activities across India.

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📌 Community Manager & Events Coordinator - India (Chennai)
🏢 Zephyr Surgical Implants
📍 Chennai