Company Description Universal Business Machines is an established distributor of audio and video products, serving a range of commercial and consumer markets. The company focuses on providing reliable, high-quality equipment that supports skilled installations and everyday use. Team members collaborate closely with vendors, partners, and customers to ensure timely delivery and strong after-sales support. Universal Business Machines offers opportunities to work with leading brands, modern technologies, and evolving e-commerce channels within the electronics industry.
Role Description The Ecommerce Specialist is a full-time, on-site role based in Mumbai, responsible for managing and optimizing the company’s online sales channels. The role includes maintaining product listings across marketplaces and the company website, monitoring inventory, updating pricing, and ensuring accurate product information and visuals. The specialist will analyze sales performance, traffic, and conversion data to identify growth opportunities and recommend improvements to campaigns and listings.



Daily tasks involve coordinating with sales and operations teams for order processing and fulfillment, responding to customer inquiries related to online orders, and ensuring a positive online shopping experience. The role also includes executing promotions, tracking competitor activity, and collaborating on digital initiatives that support revenue and brand visibility.
Qualifications
Candidates should possess strong E-Commerce and Sales skills to manage online marketplaces, support revenue growth, and optimize product performance.
Candidates should possess excellent Customer Service and Communication skills to handle inquiries, resolve issues, and coordinate effectively with internal teams and external partners.
Candidates should possess solid Analytical Skills to interpret sales data, monitor KPIs, and make data-driven recommendations for improving online performance.
Candidates should have f

📌 Ecommerce Specialist (Mumbai)
🏢 Universal Business Machines
📍 Mumbai