Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Design and build AI-powered features using NLP/LLMs and Full stack for provider chat and voice workflows
Deliver end to end: data preparation, modeling/experimentation, evaluation, API integration, deployment, and monitoring in cloud environments
Implement responsible AI guardrails (content safety, PHI/PII controls, prompt hygiene, evaluation suites) and collaborate with governance/review partners




Develop and maintain web services and APIs that expose ML capabilities; write clear documentation and runbooks
Apply MLOps practices (CI for ML, model registry, reproducible experiments) and contribute to on call/operational support with mentorship
Collaborate with product, architecture, security, data, and platform teams to align with enterprise standards and deliver measurable outcomes
Continuously improve code quality, test coverage, latency, reliability, and cost per inference
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directiv

📌 Senior Software Engineering Lead (Bengaluru)
🏢 Optum India
📍 Bengaluru