JOB SUMMARY

Contributes general knowledge and skill in technology to provide first-and some
second-level support including break-fix (repairs, installations, maintenance of
systems) for designated property/properties. Generally works within
well-established guidelines to complete routine tasks. Responsible for
performing repairs, installations, and maintenance for property-based systems
with a particular area. Has knowledge of sophisticated technology
equipment/processes.

CANDIDATE PROFILE

Education and Experience

Required:

• High school diploma or GED; 2-4 years experience in the Information Technology
or related professional area.
OR

• 2-year degree from an accredited university in Business Administration,
Information Technology, or related major; 2 years experience or related
professional area.

Preferred:

• System-related skilled certifications desired.

CORE WORK ACTIVITIES

Managing Technology Needs within Budget Targets

• Assists and/or provides input to IT Leadership for CAPEX and department




operating budgets based on anticipated IT projects and property support/needs
requirements.

• Confirms that property/properties are in compliance with appropriate Marriott
International Policies (MIPs) and Information Security Manuals (ISMs).
Implements solutions as directed to resolve discrepancies.

• Places equipment orders as directed relating to personal computers,
telecommunications, local servers/networks; processes invoices for their
property/properties.

• Conducts periodic inventories of applications and hardware; prepares reports
as requested.

• Confirms that technology assets are secured.

• Complies with technology-related vendor contracts.

Building and Sustaining Relationships with Customers

• Writes and presents proposals, analyses, project plans, cost models, etc. in
written and/or oral formats.

• Provides customer service to associates at dedicated property/properties.

• Responds to inquiries from customers/vendors/peer group.

• Provi

📌 IT Manager (India)
🏢 Marriott
📍 India