10 Aug
|
Suroskie
|
New Delhi
10 Aug
Suroskie
New Delhi
Job Description: E-Commerce Executive
Position: E-Commerce Executive
Department: E-Commerce
Industry: Skincare & Beauty
Experience: 1–3 Years
Location: Site IV, Industrial Area Sahibabad, Ghaziabad, UP- 201010
Employment Type: Full time on Site Job.
Reporting To: E-Commerce Manager.
About the Role
We are looking for a detail-oriented and proactive E-Commerce Operations Executive to manage and optimize the day-to-day operations of our skincare brand across online marketplaces and our D2C website.
The ideal candidate should have hands-on experience in e-commerce, marketplace management, inventory coordination, order processing, and promotions tracking. Experience in the beauty, skincare or cosmetics industry will be an added advantage.
Key Responsibilities
1. E-Commerce Operations
Manage platforms such as Amazon, Flipkart, Nykaa, Myntra, instamart, and other relevant marketplaces.
Ensure products are live, correctly categorized, and available for purchase.
Monitor product listings, pricing, stock availability, images, descriptions, and product attributes.
Coordinate with internal teams to resolve operational issues and ensure smooth order fulfilment.
Monitor cancellations, returns, refunds, RTOs, and customer-related operational issues.
Coordinate marketplace promotions, deals, campaigns, and sale events.
Resolve listing, catalog, payment, inventory, and account-related issues with marketplace teams.
Track fast-moving, slow-moving, and out-of-stock SKUs.
Ensure orders are processed, packed, shipped, and delivered within defined timelines.
Maintain accurate inventory and order records.
2. Sales & Performance Tracking
Prepare daily, weekly, and monthly e-commerce performance reports.
Track key metrics such as GMV, revenue, orders, AOV, conversion rate, cancellations, returns, RTO, and SKU-wise sales.
Support the E-Commerce Manager in forecasting sales and planning inventory.
3. Promotions & Campaigns
Coordinate with marketing teams for online campaigns, product launche
📌 E-Commerce Executive (New Delhi)
🏢 Suroskie
📍 New Delhi