Summary

Position Summary

Work you'll do

As an Engineering Manager I on the GTS GDAS ServiceNow team, you will be responsible for:

Leading end-to-end technical implementations for ServiceNow Governance, Risk, and Compliance (GRC), Security Operations (SecOps), and platform solutions, including design, configuration, development, testing, and deployment
Developing and configuring ServiceNow components, including Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, access controls (ACLs), workflows, and custom tables
Building and supporting integrations between ServiceNow and other platforms using Representational State Transfer (REST), Simple Object Access Protocol (SOAP), application programming interfaces (APIs), web services, Extensible Markup Language (XML), and JavaScript Object Notation (JSON)
Creating technical documentation, unit test cases, implementation plans, reports, dashboards, and migration support artifacts, while supporting upgrades, customizations, and defect resolution
Collaborating with architects, subject matter specialists, managers,



and delivery teams to define technical requirements, estimate effort, support proof of concept development, and enable transition activities for recent and existing opportunities

The team

The GTS GDAS ServiceNow team provides ServiceNow technology support to Deloitte Global and Member Firms.

Location: Hyderabad

Shift Timings: 11 AM to 8 PM

Qualifications

Required:

10-13 years of experience in technology delivery, including 7-8 years of experience in ServiceNow GRC/SecOps implementations
3-4 years of experience leading ServiceNow technical teams
Experience developing and configuring ServiceNow Business Rules, Script Includes, UI Actions, Client Scripts, ACLs, workflows, and custom tables
Experience integrating ServiceNow with enterprise platforms using REST, SOAP, APIs, XML, JSON, and web services
Experience with Configuration Management Database (CMDB) administration, Common Service Data

📌 SNOW GRC (Hyderabad)
🏢 Deloitte
📍 Hyderabad