About the company
We’re building ShopOS, AI agents powering the entire e-commerce stack. Already past PMF, we recently raised $20M, backed by Binny Bansal, and are scaling rapidly.
Co-founded by seasoned builders with multiple successful exits, including Scapic and Polygon Labs, ShopOS is shaping the next big shift in e-commerce.

About the Role
As an People Lead at ShopOS, you will lead and scale the people operations function—driving strategic HR initiatives, optimizing systems, and ensuring smooth operational excellence across the employee lifecycle. You’ll collaborate closely with leadership to design scalable frameworks for recruitment, performance, engagement, and compliance, ensuring we build a high-performing, people-first organization. This role demands strategic thinking, operational depth, and a solid ability to influence at scale.

Key Responsibilities
Lead and manage end-to-end HR operations, including recruitment, onboarding, performance, payroll, and compliance.
Develop, refine, and implement HR policies, systems, and frameworks to support scaling teams.




Partner with founders and leadership on workforce planning, organizational design, and talent strategy.
Oversee HRIS, payroll systems, and data integrity across employee records and compliance documentation.
Drive continuous improvement in HR processes, ensuring efficiency, compliance, and employee satisfaction.
Build and lead the HR operations team to deliver excellence in execution and employee experience.
Establish performance management frameworks, feedback loops, and growth pathways for teams.
Own performance tracking, appraisal cycles, and handle performance-related cases with discretion and fairness.
Champion company culture through employee engagement, wellness programs, and DEI initiatives.
Ensure compliance with all local employment laws, labour regulations, and HR best practices.
Act as a trusted advisor and coach to managers on people-related matters, employee relations, and leadership gr

📌 People Lead (Bengaluru)
🏢 Shopos
📍 Bengaluru