Responsible for overseeing and managing technical operations of medical laboratory services across assigned cluster of Vijaya Diagnostic Centres (VDC) and their associated Sample Collection Centers ensuring alignment with organization’s policies and procedures. This role entails end-to-end management of laboratory functions with a focus on standardization, quality compliance, optimal resource utilization and driving continuous improvement initiatives.
Education:
MBBS, DNB, MD (Pathology,Biochemistry)
Preffered: MBA-Healthcare and ISB's
Key Skills / Experience
Strong analytical mindset to interpret lab performance data and drive corrective or improvement actions
Ability to handle technical disruptions, complaints, or audits promptly and effectively
Solid knowledge of NABL/NABH/ISO standards and internal QMS systems, capable of ensuring regulatory and accreditation compliance
Primary Responsibilities
Laboratory Operations Management:
Oversee smooth functioning of technical operations across all laboratories and collection centers within the assigned cluster.
Ensure timely and accurate generation and release of test reports within defined TAT (Turnaround Time).
Manage and resolve all technical and operational issues in consultation with Lab In-charges, HODs, Operational and Marketing teams.
Quality Assurance & Compliance:
Ensure adherence to QMS and coordinate with Quality Assurance Department for audits, improvements and regulatory compliance (NABL, biomedical waste, PPE protocols).
Monitor and ensure accurate LIMS usage including report amendments, process flow compliance, QC documentation and data statistics.
Ensure continuous review and improvement of report formats based on user feedback and evolving requirements in alignment with approved VDC formats and under the guidance of Laboratory Director / Chief of Lab.
Ensure compilation of data for MIS and submission in a timely manner along with review and feedback for improvements.
Monitor process f