We are India’s leading fitness certification academy. We are seeking a versatile and dynamic Sales & Operations Manager to join our Mohali office. This role combines hands-on sales performance with daily operational execution - driving lead conversions, managing the sales team, and overseeing smooth administrative and program operations.
Key Responsibilities
• Sales Leadership & Execution: Drive individual and team enrollment targets, improve lead conversion rates, and mentor inside sales advisors.
• Operational Oversight: Manage daily office workflows, streamline administrative processes, and ensure smooth delivery of student onboarding and certification programs.
• Process Optimization: Refine sales scripts, optimize CRM lead tracking, and design standard operating procedures (SOPs) across sales and operational functions.
• Performance & Reporting: Track sales pipelines and operational metrics; conduct daily team reviews to identify bottlenecks and boost efficiency.
• Cross-Functional Coordination: Collaborate with marketing, student support, and course delivery teams to deliver a seamless experience from lead inquiry to certification completion.
Requirements
• Experience: 4-6+ years in sales and operations leadership (experience in EdTech, fitness, or skilled education industries preferred).
• Skills: Strong sales execution, process management, team leadership, and CRM/operational tool proficiency.
• Problem-Solving: Proven ability to balance revenue generation with efficient operational workflows in a fast-paced environment.
• Communication: Exceptional verbal and written communication skills in English and Hindi.
What We Offer
• Competitive fixed salary + incentives. • Key leadership responsibility within India’s top fitness education brand.
📌 Sales & Operations Manager - Fitness Certification Academy (India)
🏢 GM Nutrition
📍 India
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