10 Aug
|
Ramada by Wyndham Ghaziabad Vasundhara
|
Ghaziabad
10 Aug
Ramada by Wyndham Ghaziabad Vasundhara
Ghaziabad
Company Description Ramada by Wyndham Ghaziabad Vasundhara is a midscale luxury hotel located in the Ghaziabad area of Delhi/NCR, offering comfortable stays for business and leisure guests. The hotel provides modern amenities and professional services designed to meet the expectations of domestic and international travelers. As part of the global Wyndham network, the property follows established brand standards and service quality benchmarks. Team members benefit from working in a professional hospitality environment with opportunities to interact with guests from diverse backgrounds and contribute to a high-quality guest experience.
Role Description The Front Office Supervisor is responsible for overseeing daily front desk operations to ensure smooth check-in, check-out, and guest services. This is a full time, in office role based at Ramada by Wyndham Ghaziabad Vasundhara in Ghaziabad. Key responsibilities include supervising front office staff, coordinating receptionist duties, managing reservations, and maintaining accurate records in the property management system.
The role involves handling guest inquiries and complaints, ensuring prompt and courteous customer service, and supporting communication between front office, housekeeping, and other departments. The Front Office Supervisor also monitors adherence to hotel policies, trains team members on service standards, and supports efforts to optimize occupancy and revenue while maintaining a welcoming lobby environment.
Qualifications
Candidates should possess strong Supervisory Skills, including team coordination, shift management, and performance monitoring.
Candidates should possess solid Receptionist Duties capabilities, such as check-in/check-out handling, lobby management, and front desk administration.
Candidates should possess excellent Customer Service skills, including guest relationship management, complaint resolution, and hospitality-focused behavior.
Candidates should possess Reservations expertise,
📌 Front Office Supervisor (Ghaziabad)
🏢 Ramada by Wyndham Ghaziabad Vasundhara
📍 Ghaziabad