Infosys Consulting is a global leader in next-generation digital services and consulting. With a rich legacy of innovation and excellence, Infosys Consulting helps organizations across various industries transform their business models, optimize operations, and leverage cutting-edge technology solutions. Committed to delivering sustainable value, the company combines deep industry expertise with advanced digital capabilities to enable clients to stay ahead in a rapidly evolving marketplace. Known for its cooperative approach and customer-centric philosophy, Infosys Consulting fosters a culture of continuous learning, diversity, and inclusion to drive impactful outcomes for its clients and employees alike.
About The Role
The Salesforce CRM CoE Lead at Infosys Consulting is a strategic leadership position responsible for establishing and managing the company's Center of Excellence (CoE) dedicated to Salesforce solutions. This role involves shaping demand, structuring teams, defining commercial strategies, designing operating models,
and initiating service delivery for Salesforce initiatives. The ideal candidate will serve as a vital link between business stakeholders and the technical teams, ensuring that Salesforce transformation projects align with client objectives and industry best practices. This role requires a blend of deep Salesforce domain knowledge, leadership skills, and the ability to influence C-level executives and stakeholders. The Salesforce CRM CoE Lead will also play a key role in developing and executing strategies to grow and mature the Salesforce practice within the organization, fostering innovation and excellence across all engagements.
Qualifications
The ideal candidate will possess a minimum of a Bachelor's or Master's degree, with an MBA preferred, showcasing strong academic credentials. Mandatory certifications include Salesforce Certified System Architect and Salesforce Certified Application Architect, reflecting ad
📌 Salesforce CRM Lead (India)
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