- Manage and grow existing key customer accounts in the steel and industrial sectors.
- Develop and maintain strong relationships with OEMs and key clients.
- Identify new business opportunities and generate leads in assigned territories.
- Handle the complete sales cycle, from inquiry generation to order closure and payment collection.
- Coordinate with internal teams such as production, supply chain, and logistics to ensure timely material delivery.
- Understand and fulfil customer requirements related to CRCA, GP, GC, HR, and coated steel products.
- Prepare quotations, negotiate pricing, and finalize commercial terms with clients.
- Monitor market trends, competitor activities, and pricing movements to support strategic decision-making.
- Achieve monthly and annual sales targets as assigned.
- Maintain regular follow-ups with customers and promptly resolve queries, complaints, and issues.
- Prepare sales forecasts, MIS reports, and account performance analysis for management review.
- Ensure high levels of customer satisfaction and drive repeat business generation.
- Collaborate effectively with internal departments to ensure smooth execution of orders and projects.
Required Skills
- Strong B2B sales and key account management skills with proven ability to manage existing clients and generate business from key accounts.
- Ability to coordinate effectively with internal teams, including production, supply chain, and logistics departments.
- Excellent communication, negotiation, and relationship-building skills.
- Good knowledge of steel products and the steel processing industry.
- Robust customer relationship management skills.
- Ability to identify market opportunities and support business development activities.
- Problem-solving and cross-functional coordination skills.
- Knowledge of ERP/CRM systems is preferred.
- Ability to work under targets, pressure, and strict deadlines.