Dispatcher (US Freight Brokerage)
Company Headquarters: USA
Location: India (Onsite)
Office Address: Stellar Serve Business Solutions, Building: Stellar 1423, 10th Floor, Noida, UP – 201305
Compensation: ₹40,000 – ₹60,000 per month (based on real dispatch experience)
Shift Timing: 6:00 PM – 3:00 AM IST (Focusing on U.S. & Canadian markets)

About the Role
KTC Logistics is a freight brokerage working with shippers and carriers across the United States and Canada. KTC Group, in partnership with Stellar Serve Business Solutions, is looking for an experienced Dispatcher who understands real U.S. freight execution and can manage loads from pickup through delivery.
This role is focused on carrier and driver communication, appointment scheduling, load tracking, problem resolution, and ensuring freight moves on time. The person will work during night shifts (India) to align with North American business hours.

Key Responsibilities
Dispatch & Load Execution
• Dispatch loads to carriers and owner-operators
• Confirm pickup and delivery appointments




• Track shipments throughout transit and maintain accurate load status updates
• Handle driver check calls, ETAs, delays, and operational issues
• Ensure on-time pickup and delivery while managing multiple active loads simultaneously

Carrier & Driver Coordination
• Communicate daily with U.S. truck drivers, owner-operators, and carrier dispatch teams
• Confirm load details, appointment times, transit expectations, and delivery requirements
• Find trucks when required and negotiate carrier rates when needed
• Maintain working relationships with reliable carriers and resolve in-transit problems quickly

Freight Types & Operations
• Coordinate freight including:
• Full Truckload (FTL), Partial Truckload / LTL, short-haul and long-haul freight
• Intermodal, drayage, port pickups, rail ramp movements, container transfers, and empty returns
• Cross-border U.S.–Canada shipments
• Specialized freight including overweight, oversized, wide-

📌 Dispatcher (US Freight Brokerage) (Noida)
🏢 KTCGroup
📍 Noida