The Client Service & Admin Executive will be an integral part of the Administrative Team at New Horizons. This role involves coordinating with specialists, families, and internal teams to manage appointments, handle payments, process cancellations/adjustments, and ensure smooth, clear communication at all times. The candidate will also support day-to-day administrative responsibilities to ensure efficient centre operations.Key Responsibilities
Schedule and manage client appointments
Coordinate with therapy teams to ensure accurate and timely session flow
Handle billing, payments, and necessary adjustments
Maintain clear communication with clients and staff
Support documentation, data entry, and administrative processes
Assist in day-to-day operations of the centre
Provide coverage at other NH centres as needed,
in the interest of the organization
Qualifications & Skills
Graduate in any discipline
Proficient in MS Excel, Word, and other administrative software
Strong written and verbal communication skills in English and Hindi
Team-oriented, reliable, and professional personality
Flexibility to work extended hours when required
Willingness to temporarily support other centres when needed
Experience
1–2 years of relevant experience preferred
Freshers with the right aptitude and attitude are encouraged to apply
Job Types: Full-time, Permanent
Perks
Commuter assistance
Flexible schedule
Paid sick time