About the Role
The Senior Director, Regional Delivery (GDC) is a critical leadership role responsible for driving delivery excellence across North America, ensuring strong execution, governance, and alignment to business outcomes within a highly matrixed, global setting.
Beyond operations, this role will lead the evolution of AI-driven delivery models, shifting toward scalable, outcome-led approaches. Central to this role is a proactive customer-centric mindset - anticipating customer needs ahead of engagement, defining desired outcomes, and building delivery strategies, processes, and KPIs aligned to measurable impact. This leader will design with the customer in mind from the outset, ensuring solutions are purposeful, forward-looking, and drive long-term value.
Key Responsibilities
Regional Consolidation & Leadership
Serve as the single point of accountability for GDC delivery across Americas
Directly drive delivery operations, strategy, and execution for the Americas region, acting as the hands-on leader for all GDC delivery activities




Partner with regional leaders to operate as a co-owner of business outcomes, not just a delivery function
Strategic Delivery Management
Develop and implement regional delivery strategies that support business growth, customer satisfaction, and operational excellence
Collaborate with Sales, Presales, Product, and Customer Success teams to define and execute delivery roadmaps
Ensure consistent delivery methodologies, best practices, and frameworks across regions
Build capability within the group to drive successful execution of newly launched subscription services SKU (integrated services)
Champion the delivery of integrated services across regions, ensuring seamless collaboration and unified customer experiences
Drive adoption of AI-enabled delivery practices across the lifecycle (sales → implementation → go-live → monetization)
Identify and scale step-change improvements in delivery speed, productivity, and customer impact, bey

📌 Senior Director, North America Delivery (Bengaluru)
🏢 Adobe
📍 Bengaluru