This role will work closely with the Project Manager to drive execution, tool implementation, and process efficiency across the Inside Sales function. The focus will be on building structured systems, improving team productivity, and ensuring high adoption of tools and SOPs.
Key Responsibilities
Drive implementation of CRM and project management tools for Inside Sales teams
Create and maintain SOPs, workflows, and execution playbooks
Monitor tool adoption and performance metrics; identify gaps and improve usage
Build and manage live dashboards to track sales productivity, KPIs, and team performance
Perform quality checks (QC) on processes and ensure adherence to defined workflows
Work on projects aimed at improving operational efficiency and reducing manual effort
Collaborate with sales, marketing,
and ops teams for smooth execution
What We’re Looking For
Robust ownership mindset and attention to detail
Interest in project management, systems, and process building
Good analytical thinking and problem-solving ability
Ability to work with cross-functional teams
Basic understanding of CRM tools is a plus
What You’ll Get
Direct mentorship from the Project Manager
Hands-on experience in AI-led projects (chatbots, calling bots, transcription tools, automation)
Exposure to CRM, dashboards, and execution at scale
Opportunity to build systems from scratch and see real business impact