Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
Job Title: ServiceNow Architect
Position: Associate Consultant
Experience: 12+ Years
Category: IT Infra
Shift: US Shift
Main location: Bangalore/Hyderabad
Position ID: J0726-1359
Employment Type: Full Time
Education Qualification: Bachelor’s degree in computer science or related field or higher with minimum 03 years of relevant experience.
Job Description
A skilled and experienced ServiceNow Developer/Architect to design, implement, and optimize solutions across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), Human Resources Service Delivery (HRSD), Governance, Risk, and Compliance (GRC), Configuration Management Database (CMDB), Software Asset Management (SAM), Hardware Asset Management (HAM), Generative AI (Gen AI), and system integrations. This role requires a deep understanding of ServiceNow capabilities, best practices, and customization to align with business requirements and drive digital transformation.
Key Responsibilities:
ITSM (IT Service Management): Configure and enhance core ITSM modules, including Incident, Problem, Change, and Request Management. Develop custom workflows, automation, and integrations to improve IT service delivery. Collaborate with service owners to optimize user experien
📌 ServiceNow Architect (Bengaluru)
🏢 CGI
📍 Bengaluru