The Property Management Associate is responsible for managing the day-to-day operations of assigned serviced apartments, ensuring excellent guest experiences, smooth property operations, high housekeeping and maintenance standards, and effective coordination with internal teams and vendors.
Key Responsibilities
Manage daily property operations and apartment readiness.
Ensure seamless guest check-ins, check-outs, and support.
Coordinate housekeeping, maintenance, and vendor activities.
Resolve guest complaints promptly.
Monitor inventory, property maintenance, and safety compliance.
Maintain occupancy records and submit operational reports.
Qualifications
Bachelor's degree in Hospitality, Hotel Management,
Business Administration, Tourism, or a related field.
1–4 years of experience in hospitality, serviced apartments, hotels, Airbnb, or property management.
Skills Required
Solid communication and customer service skills.
Problem-solving and coordination abilities.
Team and vendor management.
Basic property maintenance knowledge.
Proficiency in Excel/Google Sheets.
Familiarity with Airbnb or OTA platforms is preferred.