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Description

United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Job Overview And Responsibilities

The Data Scientist designs, develops, and implements scalable AI and Generative AI solutions that improve customer experience, business efficiency, and decision-making. The role builds production-grade applications and workflows using Python, SQL, large language models, Retrieval-Augmented Generation, and agentic AI frameworks. It applies advanced analysis, prompt engineering, evaluation,



and observability practices to deliver reliable and useful AI capabilities. The role partners with cross-functional teams to translate ambiguous business needs into practical solutions and clearly communicate findings and recommendations.

Design, develop, test, and deploy robust AI and Generative AI solutions that improve customer experience, operational efficiency, and business decision-making.
Build and deploy production-grade workflows, applications, and data pipelines using Python, SQL, relational databases, and up-to-date AI tools.
Perform advanced exploratory analysis and feature engineering across structured and unstructured datasets to support scalable AI and Generative AI use cases.
Implement prompt engineering strategies, conduct LLM experiments, and apply output evaluation frameworks to ensure quality, relevance, accuracy, safety, and business usefulness.
Develop and scale Retrieval-Augmented

📌 Analyst - Data Scientist (Gurugram)
🏢 United Airlines India Knowledge Center
📍 Gurugram