Run discovery calls with prospective clients, working professionals exploring MBA programs. Listen deeply, understand their career trajectory, and help them see how CrackVerbal's 5-phase process can transform their candidacy.
Own the early pipeline: respond to inbound leads within 2 hours, qualify prospects, and schedule consultations. Speed and warmth are your weapons.
Follow up relentlessly with long-runway prospects (students 1-2 years from applying). They rarely reach out on their own; your systematic, calendar-driven outreach converts them.
Manage your pipeline in Zoho CRM with discipline. Every lead logged, every interaction tracked, every next step scheduled. No lead dies on your watch.
Close for the next step, not the sale. Your job is to build trust and route qualified prospects to the founder for the final conversation with a specific date and time booked.
Handle test prep inquiries (GMAT, GRE, SAT) with the same care. These are often the entry point for future admissions consulting clients.
Share market intelligence:
what objections are you hearing? What competitors are prospects mentioning? Your insights directly shape our strategy.
Requirements
2-4 years in a consultative role: inside sales, customer success, career counseling, admissions advising, recruitment, or pre-sales at an EdTech/professional services company.
Track record of hitting targets or managing client relationships with measurable outcomes.
Proficiency with CRM tools (Zoho preferred) and WhatsApp Business.
Excellent English communication spoken and written. You'll be talking to IIT/IIM-caliber professionals daily.
Based in Bengaluru and willing to work from our office full-time.
Who You Are
A natural listener. You ask one question and let the other person talk for three minutes and you actually hear them. Your discovery calls feel like a conversation with a trusted advisor, not a sales pitch.
Disciplined about follow-up. You don't rely on memory or valuable intentions.