POSITION SUMMARY

Install, configure, manage, maintain, test, evaluate, and repair computer
networks, workstations, support server system(s), supporting hardware/software,
user accounts, and computer/telephone rooms. Train/instruct users in proper use
and security of all systems. Troubleshoot/repair/resolve technical
problems/issues related to computer hardware/software/LAN and WAN/internet.
Respond to program error messages. Provide network communications support and
technical guidance. Refer major problems to vendors/technicians. Analyze,
recommend, and implement process improvements. Consult with others to
assess/analyze/resolve computing needs and system requirements. Inspect, test,
and diagnose computer equipment/systems. Plan and coordinate information
technology-related equipment installations, moves, additions, changes, and
system enhancements. Plan, coordinate, and implement network security measures.
Provide end-user support for all applications. Plan and manage disk space for
entire network. Maintain accurate inventory of all technological devices. Enter




commands and activate controls on computers and equipment. Ensure backup tapes
are locked in a fireproof safe.

Follow all company policies and procedures, report accidents, injuries, and
unsafe work conditions to manager. Maintain confidentiality of proprietary
information; protect company assets. Address guests’ service needs; assist other
employees. Speak with others using clear and skilled language; answer
telephones using appropriate etiquette. Serve as role model and first point of
contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and
maintain positive working relationships with others; support team to reach
common goals. Ensure adherence to quality expectations/standards; identify,
recommend, develop, and implement new ways to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings. Move, lift,
carry, push, pull, and place objects weigh

📌 IT Specialist (Thrippunithura)
🏢 Marriott
📍 Thrippunithura