Customer Support Executive (Thane)

Customer Support Executive (Thane)

10 Aug
|
Real Placements
|
Thane

10 Aug

Real Placements

Thane

Job Description:

- Managing a team of representatives offering customer support.

- Overseeing the customer service process.

- Resolving customer complaints brought to your attention.

- Creating policies and procedures.

- Planning the training and standardization of service delivery.

- Selecting and hiring current staff.

- Monitoring the work of individual representatives and of the team.

- Conducting quality assurance surveys with customers and providing feedback to the staff.

- Possessing excellent product knowledge to enhance customer support.

- Maintaining a pleasant working environment for your team.

📌 Customer Support Executive (Thane)
🏢 Real Placements
📍 Thane

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