Prepare PDM Communication Scripts for Call centre, BOT & Other digital communication campaigns
Preparing Input files for Campaign execution
Sharing input files with cross functional teams for PDM communication activity
Co-ordinating with cross functional teams for PDM Calling & Campaign Feedback
Collating & Maintaining reports for analysis & preparing MIS
Creating and updating strategies based on results
- Vendor Management
Onboard & Manage Digital Vendor’s for Campaign Execution
Prepare PDM Communication Scripts for BOT & Other digital communication campaigns
UAT Testing of BOT’s & other communication campaigns.
Following up with vendors for output reports & preparing dashboards
Raising & processing invoices of digital vendors
Onboard & Manage Digital Vendor’s for Campaign Execution
Co-ordinating with I.T Team & Vendor’s for automating manual process
- MIS & Analysis
Analyzing the performance of campaigns & Vendor’s
Prepare & Publish Campaign performance
Create Vendor report card for measuring their performance