Night (US Hours) Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that matches your experience.
About The Role
Neolytix is a US-headquartered healthcare MSO serving 270+ provider organizations. Our AR team works US insurance receivables end-to-end — following up with payers, resolving denials, and driving collections for physician groups and specialty practices.
Associates own payer follow-up and claim-status resolution on assigned buckets. Senior Associates handle complex denials, appeals, and aged AR, and act as first-line quality support for the pod.
Key Responsibilities
Core (Associate & Sr Associate)
Work assigned AR buckets — call US payers on claim status, underpayments, and non-payment, and document actions clearly in the billing system
Analyze EOBs/ERAs,
identify denial reasons (CARC/RARC), and take corrective action — rebill, reprocess, or escalate
Meet daily productivity and quality targets (claims worked, resolution rate, call quality)
Maintain HIPAA-compliant handling of PHI at all times
Additional (Sr Associate)
Own complex denials and appeals — draft appeal letters, track appeal TAT, and follow through to overturn
Work aged AR (90+/120+) with root-cause notes that feed prevention, not just recovery
Support the TL on quality — spot-check documentation, coach recent associates on payer-specific nuances
Skills & Experience
Must-Have
Associate: minimum 1 year in US healthcare AR calling (provider side). Sr Associate: 3–4 years with hands-on denials and appeals work
Working knowledge of the US revenue cycle — claim lifecycle, EOB/ERA reading, denial codes (CARC/RARC), and timely-filing rules
Experience on practice-management / EHR platforms — Epic, Ad
📌 Associate / Sr Associate – AR (RCM) (Gurugram)
🏢 Neolytix
📍 Gurugram
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